Policies and Terms
Cancellation Policy
I understand that sometimes schedules change and therefore request at least 48 hours notice when canceling or rescheduling your appointment.
A 50% deposit will be required to confirm your appointment. Deposits are non-refundable, you can reschedule your appointment and your deposit will be transferred over to your future booking. If you are unable to reschedule, please contact me at least 48 hours before your appointment. Appointments canceled on the day will be charged the full treatment cost.
Thank you for custom and cooperation.
Minimum Age Requirements
Minimum age for most treatments is 16+ due to insurance purposes. File & Polish available for under 16s with parent/guardian present. LVL and Lash Extensions - 18+ or 16+ with parental consent. Massage only available for 18+
Full Gift Voucher & Special Offer Terms & Conditions
• Vouchers ordered through our website will be delivered automatically by electronic means to the email address you specify at the time of order.
• Vouchers cannot be used to purchase another voucher.
• When ordering a voucher, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the voucher.
• Salon offers and promotions do not apply when purchasing gift vouchers or on special offer treatment packages.
• Vouchers are valid for the treatments as described on the voucher and cannot be amended, exchanged or refunded.
• All vouchers are valid for a year from date of purchase or as stated for special offer vouchers - usually 3 months (no exceptions).
• Gift vouchers cannot be exchanged for cash.
• We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
• Gift voucher bookings must be made in advance and will be subject to availability.
• We do not extend any vouchers so be sure to use them within the timeframe.
• Cancelling with less than 24 hours notice or moving the appointment more than once within 24 hours notice will void the voucher.
I understand that sometimes schedules change and therefore request at least 48 hours notice when canceling or rescheduling your appointment.
A 50% deposit will be required to confirm your appointment. Deposits are non-refundable, you can reschedule your appointment and your deposit will be transferred over to your future booking. If you are unable to reschedule, please contact me at least 48 hours before your appointment. Appointments canceled on the day will be charged the full treatment cost.
Thank you for custom and cooperation.
Minimum Age Requirements
Minimum age for most treatments is 16+ due to insurance purposes. File & Polish available for under 16s with parent/guardian present. LVL and Lash Extensions - 18+ or 16+ with parental consent. Massage only available for 18+
Full Gift Voucher & Special Offer Terms & Conditions
• Vouchers ordered through our website will be delivered automatically by electronic means to the email address you specify at the time of order.
• Vouchers cannot be used to purchase another voucher.
• When ordering a voucher, you should ensure to enter the recipient’s email address correctly. We cannot be held responsible if the address is entered incorrectly and someone other than the intended recipient uses the voucher.
• Salon offers and promotions do not apply when purchasing gift vouchers or on special offer treatment packages.
• Vouchers are valid for the treatments as described on the voucher and cannot be amended, exchanged or refunded.
• All vouchers are valid for a year from date of purchase or as stated for special offer vouchers - usually 3 months (no exceptions).
• Gift vouchers cannot be exchanged for cash.
• We are not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.
• Gift voucher bookings must be made in advance and will be subject to availability.
• We do not extend any vouchers so be sure to use them within the timeframe.
• Cancelling with less than 24 hours notice or moving the appointment more than once within 24 hours notice will void the voucher.
